Introduction
OilOutpost ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using OilOutpost, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
We collect information you provide directly, including:
- Account Information: Name, email address, phone number, and password when you create an account
- Delivery Information: Address, ZIP code, and delivery preferences for fuel requests
- Payment Information: Processed securely by Stripe; we do not store full credit card numbers
- Communications: Messages you send to dealers or our support team
Information Collected Automatically
When you use our service, we automatically collect:
- Device Information: Browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, features used
- Location Data: ZIP code and general location based on IP address
- Cookies: See our Cookie section below
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Connect you with heating oil dealers in your area
- Process transactions and send related information
- Send you price alerts and notifications you've opted into
- Respond to your comments, questions, and support requests
- Monitor and analyze usage trends to improve our service
- Detect, prevent, and address fraud and technical issues
- Send promotional communications (with your consent)
Information Sharing
We share your information in the following circumstances:
| Recipient |
Information Shared |
Purpose |
| Heating Oil Dealers |
Name, contact info, delivery address |
Only after you accept a bid and dealer pays connection fee |
| Stripe |
Payment information |
Process payments securely |
| Analytics Providers |
Anonymized usage data |
Understand and improve our service |
| Email Service (Resend) |
Email address, name |
Send transactional emails |
We do not sell your personal information to third parties.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Account Deletion: You can request deletion of your account and associated data by emailing privacy@oiloutpost.com. We will process your request within 30 days.
Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences
- Understand how you use our service
- Deliver relevant content
You can control cookies through your browser settings. Note that disabling cookies may affect functionality.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Receive your data in a portable format
To exercise these rights, contact us at privacy@oiloutpost.com.
California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt out of the sale of personal information
- Right to non-discrimination for exercising your rights
We do not sell personal information as defined by the CCPA.
Data Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of sensitive data at rest
- Regular security assessments
- Access controls and authentication
- Secure payment processing via Stripe (PCI compliant)
Children's Privacy
Our service is not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us: